![]() ![]() Such issues are mostly faced by customers without an I-PASS account. Pay Missed Tolls: To avoid any fines for unpaid tolls, customers can contact the I-PASS service center for instructions regarding calculating the unpaid amount and paying the same safely and securely.Customers can also report lost or stolen transponders. Locations I-90 east of Rockford Mile Marker 54.5 I-88 near Dekalb Mile Marker 93.0 1-94 near Lake Forest Mile Marker 18.0 1-80/294 near South Holland. The service center will provide necessary details for the process. The faulty unit is to be mailed to the I-PASS office. Resolve Transponder Issues: When the transponder stops responding, it can be exchanged for new unit.Also, if the customer owns other vehicles, these can be added to the same account. The account can be refilled if balance is low. Manage The I-PASS Account: If the customer is facing any I-PASS account balance related issues, the service center can help.The following services are available to customers: If any issue is faced by I-PASS customers at a toll plaza, they can contact the Customer Service Center. ![]() Using I-PASS allows for seamless travel in Illinois and about 17 other states. I-PASS system extends several benefits to frequent travelers like no stoppage time, 50% toll deduction, etc. As the vehicle passes through the toll lane, a radio signal interacts with the vehicle's transponder and the toll gets automatically deducted from the owner's account. Ipass Customer Service Center (Toll Service Locations & Support)I-PASS electronic system is used by Illinois State Toll Highway Authority (ISTHA) to collect tolls from passing vehicles at the toll plazas. ![]()
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